Privacy Policy

Last Updated: February 12, 2025

Thank you for using Zylo (hereinafter referred to as "the App"). This Privacy Policy explains how we collect, use, share, and protect your personal information. By using the App, you agree to the processing of your personal data in accordance with this Privacy Policy.

1. Information Collection

We may collect the following types of personal information when you use the App:

• Registration Information: Includes username, phone number, email address, date of birth, gender, and two avatar photos you upload.
• Chat Information: The text messages, images, voice messages, and interactions you have with other users.
• Device Information: Includes device model, operating system version, IP address, and browser information. We may use this information to optimize user experience, but we do not actively collect detailed location data.

2. Use of Information

We use your information primarily for the following purposes:

• Providing Services: To enable you to use the chat, social, and other features of the App.
• Personalized Experience: To optimize service content, provide recommendations, and deliver customized features such as advertisements.
• Platform Security & Maintenance: To protect the security of the App, prevent misuse, data breaches, and ensure proper functioning.
• Customer Support: To address any technical or functional issues you may encounter while using the App.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties without your consent. However, we may disclose your information in the following cases:

• Service Providers: We may share your information with third-party service providers (e.g., payment processing, data analysis). These service providers can only access your information to perform services on our behalf and are required to follow our privacy protection standards.
• Legal Requirements: We may disclose your personal information to comply with legal obligations, government requests, or to protect our users' rights.
• Business Transfers: If we merge, acquire, or sell assets, your personal information may be transferred as part of the transaction. We will take appropriate steps to protect your privacy during such transfers.

4. Data Storage and Security

We implement technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. For example, we use encryption to protect your data during transmission. However, please be aware that no Internet transmission is 100% secure, and we cannot guarantee the complete security of your data.

5. User Rights

Under applicable laws, you have the right to access, modify, update, or delete your personal information. You can modify your account information or request account deletion by contacting [customer support]. If you delete your account, we will remove your data from our servers, though some data may be retained for legal or regulatory reasons.

6. Children's Privacy

The App is intended for use by individuals over the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has registered with the App, we will promptly delete their personal information.

7. Privacy Policy Updates

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with an updated "Last Updated" date. Please review it periodically to stay informed about how your personal information is being collected, used, and protected.